Required Training

Requirements of Direct Care Staff

All agency staff, except contracted extended professional staff, having direct contact with the residents must meet the qualifications listed below:

  • Be over the age of 18.
  • Submit to and pass an approved Criminal Investigation Background (CIB) checks
  • Submit to and pass an approved Protective Services Record Check
  • Are not on the list of excluded individuals maintained by the Office of the Inspector General
  • Submit to and pass an approved State Background Fingerprint check

The West Virginia Office of Health Facility Licensure and Certification (OHFLAC) mandates that all direct care staff have documentation of the following training initially and annually including:

  • Treatment policies and procedures, including confidentiality
  • Consumer Rights
  • Emergency Procedures, such as Crisis Intervention and restraints (Nonviolent Crisis Intervention Training)
  • Emergency Care to include Crisis Plans or Emergency Disaster Plans
  • Infectious Disease Control
  • First Aid by a certified trainer from the American Heart Association (AHA) or the American Red Cross (ARC) to include always having current First Aid certification upon hire and as indicated per expiration date on the AHA or ARC
  • Cardiopulmonary resuscitation (CPR) by a certified trainer from the American Heart Association (AHA) or the American Red Cross (ARC) to include always having current CPR certification upon hire and as indicated per expiration date on the AHA or ARC card (This training, including refresher trainings, must include manual demonstration and be specific to the ages of the members supported by the Agency Staff)
  • Heimlich maneuver
  • Person-specific needs (including special needs, health and behavioral health needs)
  • Recognition of, Documentation of and Reporting of suspected Abuse/Neglect and Exploitation, including injuries of unknown origin
  • Qualifications must be verified initially as current and updated as necessary
  • Agency staff who function as Approved Medication Assistive Personnel (AMAP) must have high school diplomas or the equivalent and be certified AMAPs.